GP surgeries

• We are moving most of our appointments to telephone, or patients can email the surgery on [email protected] or use the eConsult service. Only patients who urgently need to be seen in person will be invited in by a clinician.
• If you have a pre-booked appointment, please cancel it if you possibly can.
• If you think you may need to be seen or would like some help or advice, please ring and speak to one of the reception team. Reception cannot book you a face-to-face appointment, but they will add you to a triage list and a clinician will contact you.
• If you urgently need to be seen, please contact the practice via telephone.
• Book an eConsult here: https://masurgery.webgp.com/

• We are still contactable during normal opening hours via the phone lines. We are no longer be offering routine face to face appointments. Our reception team will book you onto a telephone triage list with your GP or nurse. If the clinician decides they need to see you face to face, they will make the relevant arrangements with you. Online booking of appointments is suspended during this time.
• Online ordering of medication is still available, and you may send a family member, neighbour or friend to collect your medication with your written permission. Please see our dispensary webpage for more ordering options.
• The dispensary is still open as normal, you do not need to arrange a time to collect your medication.
• Arrange an eConsult here: https://cerneabbassurgery.webgp.com/

• We are concerned by a recent lack of cancer referrals. If you have any symptoms you are concerned about, please call us, as you would have done before COVID-19, we are open.
• Please do not come into the surgery unless you have an appointment or are using the dispensary.
• Appointments will be booked initially as a telephone consultation. You must wait for a call back from a healthcare professional. Patients who need to be seen will be given a time to attend and must, where possible, attend alone.
• Arrange an eConsult here: https://puddletownsurgery.webgp.com/

• All appointments requested with our GPs or Pharmacist will now be conducted over the telephone.
• If you have a Nurse or HCA appointment booked you will be telephoned the day before to check if you have any symptoms; if you do not then you will be given the choice to attend surgery or delay your appointment.
• Request an eConsult appointment here: https://atriumhealth.webgp.com/

• Appointments carried out over the phone or through eConsult unless there is a clinical need to come into the practice.
• Arrange an eConsult here: https://princeofwalessurgery.webgp.com/

• Some routine services are currently on hold, however, we are still very much here for you via phone or video link. If you have any persistent or potentially serious symptoms, please do not delay in seeking help and if we need to see you, we can arrange to do so.
• To collect medication from the dispensary, please do not come into the building but go to the window and press the doorbell (this will be sign-posted).
• Request an eConsult here: https://poundburydoctors.webgp.com/

All appointments initially booked as a telephone consultation. A healthcare professional will call back and will either deal with the request by telephone or arrange attendance at the surgery if necessary. A video consultation may be offered. Alternatively complete an eConsult by clicking the link here: https://queensavenue.webgp.com/

• Currently experiencing problems with phones. Please make contact using the eConsult link here: https://fordingtonsurgery.webgp.com/
• Appointments will be carried out over the phone or through e-consult unless there is a clinical need to come into the practice.